Chris Spartz serves as a Principal Technical Support Engineer at PTC, where he leverages his extensive expertise in software development and systems engineering to enhance customer experiences with Windchill systems. With a robust background in programming languages such as Java, Python, C/C++, and PHP, Chris...
Chris Spartz serves as a Principal Technical Support Engineer at PTC, where he leverages his extensive expertise in software development and systems engineering to enhance customer experiences with Windchill systems. With a robust background in programming languages such as Java, Python, C/C++, and PHP, Chris adeptly navigates complex technical challenges, ensuring that clients receive timely and effective solutions. His proficiency in relational databases, particularly Oracle and Microsoft SQL Server, allows him to diagnose and troubleshoot performance issues with precision, making him an invaluable asset to the technical support team.
In his current role, Chris is not only responsible for identifying and resolving customer problems but also for developing innovative workarounds that enhance system performance and reliability. His deep understanding of Unix/Linux environments and networking principles enables him to address a wide range of issues, from basic troubleshooting to advanced system optimization. Chris’s commitment to excellence is reflected in his career progression; he was promoted from Technical Support Engineer to Senior Technical Support Engineer in February 2014, following a series of accolades, including the Excellence Award in December 2013 and a Restricted Stock Unit Award in May 2014.
As a thought leader in cloud services and cloud security, Chris is at the forefront of integrating cutting-edge technologies into PTC’s support framework. His problem-solving skills, combined with his technical acumen, empower him to deliver exceptional service and foster long-term relationships with clients, ultimately driving success for both PTC and its customers.
