Chris Markham currently serves as the Regional Manager for the Southeast U.S. at Keefe Commissary Network (KCN) and ICSolutions, where he has been instrumental in driving sales and account management for the inmate telephone line of business across seven Southern states. Since his appointment in...
Chris Markham currently serves as the Regional Manager for the Southeast U.S. at Keefe Commissary Network (KCN) and ICSolutions, where he has been instrumental in driving sales and account management for the inmate telephone line of business across seven Southern states. Since his appointment in 2017, Chris has leveraged his extensive experience in the corrections industry to promote and develop profitable sales strategies, ensuring that the organization not only meets but exceeds its revenue targets. His role involves collaborating closely with a team of Account Managers, providing them with the training and motivation necessary to achieve defined forecasts while retaining existing business relationships.
Prior to his current position, Chris honed his skills in various roles within Keefe Group, including Account Manager and Operations Manager, where he gained a comprehensive understanding of the operational and sales dynamics within the corrections sector. His background as a Regional Commissary Manager for Florida Department of Corrections operations further solidified his expertise in managing complex logistical challenges and fostering strong partnerships with correctional facilities.
Chris's proficiency in strategic planning, contract negotiation, and business development has been pivotal in navigating the unique challenges of the corrections industry. His adept use of Microsoft Office tools, coupled with his strong customer service orientation, enables him to deliver effective presentations and reports that resonate with stakeholders. As he continues to expand Keefe Commissary Network's footprint in the Southeast, Chris remains committed to enhancing service delivery and driving innovation within the inmate communications landscape.
