Chris Jock currently serves as the Vice President of Global Managed Solutions and Head of the BPO Business Unit at KellyOCG, where he leverages his extensive background in analytical chemistry and operations management to drive strategic growth and innovation. With a career that began in...
Chris Jock currently serves as the Vice President of Global Managed Solutions and Head of the BPO Business Unit at KellyOCG, where he leverages his extensive background in analytical chemistry and operations management to drive strategic growth and innovation. With a career that began in academia focusing on synthetic chemistry, Chris transitioned into the defense sector, where he honed his analytical skills in a manufacturing environment. This unique blend of experiences laid a solid foundation for his subsequent role in the commercial environmental testing industry, where he successfully managed a laboratory that provided third-party sampling, testing, and reporting services.
In his current position, Chris is charged with expanding KellyOCG’s suite of Managed Solutions, specifically within the Business Process Outsourcing (BPO) specialty unit. His role encompasses the strategic direction and tactical execution of various Statement of Work (SOW) types, including project-based work and site-specific outsourced solutions. By leading initiatives in sales, solution design, pricing, and delivery, Chris ensures that the organization meets the evolving needs of its clients while maintaining a strong focus on operational excellence.
Chris’s expertise in change management, project management, and talent management is pivotal in navigating the complexities of the BPO landscape. His commitment to employee relations and college recruiting further enhances the organization's ability to attract and retain top talent, ensuring that KellyOCG remains competitive in a rapidly changing market. Through his leadership, Chris is not only shaping the future of Managed Solutions at KellyOCG but also driving significant value for clients seeking innovative and efficient outsourcing solutions.
