Chris Briggs
CB

Chris Briggs

Linkedin Profile
Senior Programme Manager at L&Q | London, England, United Kingdom
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About Chris Briggs

  • As a Senior Programme Manager at L&Q, Chris Briggs plays a pivotal role in steering the organization’s ambitious Transformation Programme, which aims to enhance operational efficiency and elevate customer experience across the housing sector. With a robust background as a Lean Six Sigma Black Belt,...
    As a Senior Programme Manager at L&Q, Chris Briggs plays a pivotal role in steering the organization’s ambitious Transformation Programme, which aims to enhance operational efficiency and elevate customer experience across the housing sector. With a robust background as a Lean Six Sigma Black Belt, Chris expertly applies the DMAIC framework to identify inefficiencies and implement sustainable improvements. His strategic approach to program leadership not only drives continuous improvement initiatives but also fosters a culture of innovation within teams. Currently, Chris is spearheading key projects that focus on mapping the customer journey, ensuring that every touchpoint is optimized for satisfaction and engagement. His ability to blend clear communication with creative problem-solving has been instrumental in aligning cross-functional teams towards shared objectives. By leveraging his expertise in portfolio management and performance management, Chris ensures that projects are delivered on time and within budget, while also meeting the evolving needs of stakeholders. In addition to his technical skills, Chris is adept at market research and new business development, enabling L&Q to stay ahead of industry trends and adapt strategies accordingly. His commitment to B2B relationships and business strategy development has positioned the organization as a leader in the housing sector, driving both growth and community impact. Through his disciplined and organized approach, Chris continues to make significant contributions to L&Q's mission of providing quality homes and services, ultimately creating lasting value for customers and the communities they serve.
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  • Chris Briggs Work

    • Senior Programme Manager at L&Q in January 2024 to Present
    • Project Manager Strategy & Business Improvement at L&Q in February 2019 to October 2022
    • International Operations Implementations Manager at AXA Partners in March 2017 to February 2019
  • Chris Briggs Education

    • Imperial College London, Diploma
    • Kingston University, Masters
    • University of Leicester, BA Hons
  • Chris Briggs Skills

    • Program LeadershipProblem SolvingCommunication
      Program ManagementTemplatesContinuous Improvement CultureLean Process ImprovementPortfolio ManagementAgile & Waterfall MethodologiesContinuous ImprovementTeam ManagementStrategyCustomer ExperienceCall CentersManagementBusiness DevelopmentAccount ManagementChange ManagementTeam LeadershipContact CentersBusiness Process ImprovementProject DeliveryMarket ResearchBusiness-to-Business (B2B)AnalyticsConsultingNew Business DevelopmentB2BOutsourcingCustomer ServiceStakeholder ManagementBusiness StrategyProject ManagementCustomer Relationship Management (CRM)Performance ManagementLeadership

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  • About Chris Briggs's Current Company

  • Frequently Asked Questions about Chris Briggs

    • What is Chris Briggs email address?
      Email Chris Briggs at c***1@btinternet.com and c***s@lqgroup.org.uk. This email is the most updated Chris Briggs's email found in 2025.
    • What is Chris Briggs phone number?
      Chris Briggs phone number is 07795437966.
    • How to contact Chris Briggs?
      To contact Chris Briggs send an email to c***1@btinternet.com or c***s@lqgroup.org.uk. If you want to call Chris Briggs try calling on 07795437966. (updated on July 22, 2023)
    • What company does Chris Briggs work for?
      Chris Briggs works for L&Q
    • What is Chris Briggs's role at L&Q?
      Chris Briggs is Senior Programme Manager
    • What industry does Chris Briggs work in?
      Chris Briggs works in the Insurance industry.

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