Cheryl Mortenson serves as the Director of Operations at Abricto Security, where she plays a pivotal role in enhancing the company's service delivery and client experience strategies. With over 15 years of experience as a Salesforce Administrator and expertise in Professional Services Automation (PSA), Cheryl...
Cheryl Mortenson serves as the Director of Operations at Abricto Security, where she plays a pivotal role in enhancing the company's service delivery and client experience strategies. With over 15 years of experience as a Salesforce Administrator and expertise in Professional Services Automation (PSA), Cheryl is adept at leveraging technology to drive operational excellence. Her extensive background in business analysis and project management allows her to identify areas for workflow automation and process efficiency, ensuring that Abricto Security remains at the forefront of the cybersecurity industry.
In her current role, Cheryl is spearheading key projects aimed at optimizing systems integration and vendor management, which are critical for maintaining seamless operations and delivering exceptional customer experiences. She is deeply committed to fostering a culture of continuous improvement, regularly assessing and refining processes and procedures to enhance business outcomes. Her proficiency in incident response and access control further strengthens Abricto Security's commitment to safeguarding client assets and data.
Cheryl's strategic mindset and hands-on approach enable her to effectively manage cross-functional teams, ensuring that all operational initiatives align with the company's overarching goals. By utilizing her skills in territory planning and sales, she also contributes to the growth of Abricto Security's market presence, driving both inside and hospital sales efforts. With a keen focus on delivering measurable results, Cheryl Mortenson is not only a leader in operations but also a vital asset to the ongoing success of Abricto Security.
