Cheryl Ide currently serves as the Director of Client Success & Professional Services at Fulcrum Labs, where she expertly bridges the gap between education, technology, and business. With a passion for adaptive learning, Cheryl has successfully led Fulcrum Labs to achieve a significant milestone by...
Cheryl Ide currently serves as the Director of Client Success & Professional Services at Fulcrum Labs, where she expertly bridges the gap between education, technology, and business. With a passion for adaptive learning, Cheryl has successfully led Fulcrum Labs to achieve a significant milestone by becoming the first and only adaptive learning platform provider to earn NASBA Sponsor status. This prestigious recognition allows the company to deliver Continuing Professional Education (CPE) credit courses to accounting firms, a testament to her strategic vision and commitment to enhancing professional development in the accounting sector.
In her role, Cheryl is dedicated to fostering strong relationships with clients, ensuring their unique needs are met and exceeded. Her interpersonal skills and effective communication have been instrumental in securing repeated contract renewals, demonstrating her ability to cultivate long-term partnerships. Cheryl efficiently manages course development projects, collaborating closely with clients to create tailored educational solutions that leverage eLearning technology and performance consulting. Her expertise in educational technology not only enhances the learning experience but also drives measurable outcomes for clients.
Cheryl's leadership extends beyond project management; she is deeply invested in staff development and employee training, empowering her team to excel in their roles. With a focus on quality assurance, she ensures that all deliverables meet the highest standards, reinforcing Fulcrum Labs' reputation as a leader in the adaptive learning space. Through her innovative approach and unwavering dedication, Cheryl Ide continues to shape the future of professional education, making a lasting impact on both her clients and the industry as a whole.