Charles Loubat serves as a Customer Focus Specialist at Ingersoll Rand, where he plays a pivotal role in enhancing the customer experience across the EMEA region. With a strong foundation in order management and customer service, Charles excels in his position as an Account Manager...
Charles Loubat serves as a Customer Focus Specialist at Ingersoll Rand, where he plays a pivotal role in enhancing the customer experience across the EMEA region. With a strong foundation in order management and customer service, Charles excels in his position as an Account Manager within the Transaction Flow Management (TFM) team. His multilingual capabilities and expertise in pricing analysis enable him to effectively navigate the complexities of international markets, ensuring that customer needs are met with precision and efficiency.
In his current role, Charles is responsible for managing the operational transactions associated with Industrial Technologies businesses, which involves coordinating order flow activities across various departments and geographical locations. His proficiency in Oracle Order Management and sales administration allows him to streamline processes, reduce lead times, and enhance overall customer satisfaction. By leveraging his analytical skills, Charles identifies trends and areas for improvement, driving initiatives that optimize order processing and elevate the customer experience.
Key projects that Charles has spearheaded include the implementation of best practices in order management and the development of training programs aimed at enhancing the skills of team members. His commitment to business development and supply chain management ensures that Ingersoll Rand remains competitive in a rapidly evolving industry. Through his problem-solving abilities and strategic approach, Charles continues to foster strong relationships with customers, making him an invaluable asset to the organization and a key contributor to its success in the market.
