Chaela Exum is a seasoned healthcare professional currently serving as the Revenue Cycle Manager at Riverside Health System, where she leverages her extensive expertise to optimize financial performance and enhance operational efficiency. With a robust background in the hospital and healthcare industry, Chaela excels in...
Chaela Exum is a seasoned healthcare professional currently serving as the Revenue Cycle Manager at Riverside Health System, where she leverages her extensive expertise to optimize financial performance and enhance operational efficiency. With a robust background in the hospital and healthcare industry, Chaela excels in acute care reporting and payment variance analysis, ensuring that the organization maximizes revenue while minimizing claim denials. Her proficiency in Epic contract management allows her to streamline processes and improve the accuracy of billing operations, which is critical in today’s complex healthcare landscape.
In her role, Chaela leads key projects focused on data analysis and medical billing, utilizing her skills in Microsoft Excel and Cerner to identify trends and implement strategic solutions. She is adept at navigating the intricacies of Virginia Medicaid and Medicare, ensuring compliance while advocating for the financial well-being of patients through charity and financial assistance programs. Chaela’s strong negotiation skills come into play as she collaborates with insurance providers to resolve discrepancies and optimize reimbursement rates.
Her commitment to exceptional customer service is evident in her approach to problem-solving, where she addresses facility claim denials and follow-ups with diligence and care. Chaela's ability to manage complex data entry tasks while maintaining a keen understanding of medical terminology positions her as a vital asset to Riverside Health System. Through her leadership and expertise, she continues to drive improvements in the revenue cycle, contributing to the overall success and sustainability of the organization.
