Catia Cunha serves as the Sales Director at Caleres, Inc., where she exemplifies leadership through her commitment to driving sales growth and enhancing customer satisfaction within the competitive footwear industry. With a robust background in retail management and merchandising, Catia has successfully led her team...
Catia Cunha serves as the Sales Director at Caleres, Inc., where she exemplifies leadership through her commitment to driving sales growth and enhancing customer satisfaction within the competitive footwear industry. With a robust background in retail management and merchandising, Catia has successfully led her team to exceed sales targets while fostering a culture of collaboration and excellence. Her expertise in inventory management ensures that product availability aligns with market demand, optimizing both stock levels and sales performance.
Currently, Catia is spearheading several key projects aimed at expanding Caleres' market reach and improving customer engagement. One notable initiative involves the implementation of a new customer relationship management (CRM) system designed to streamline communication and enhance service delivery. By leveraging data analytics, she is able to identify trends and customer preferences, enabling her team to tailor offerings that resonate with their target audience.
Catia’s proficiency in Microsoft Excel and Word plays a crucial role in her ability to analyze sales data and prepare comprehensive reports that inform strategic decisions. Her strong focus on team building and leadership has not only improved employee morale but also cultivated a high-performing sales team that is adept at navigating the complexities of the retail landscape. As a passionate advocate for customer service excellence, Catia continues to inspire those around her, ensuring that Caleres remains a leader in delivering exceptional footwear solutions that meet the evolving needs of consumers.
