Cathy Selca serves as the Director of Operations at Maiden Lane Medical, PLLC, where she brings a wealth of experience and expertise to the forefront of multi-clinic management. With a robust background in the medical practice industry, Cathy is adept at overseeing day-to-day operations across...
Cathy Selca serves as the Director of Operations at Maiden Lane Medical, PLLC, where she brings a wealth of experience and expertise to the forefront of multi-clinic management. With a robust background in the medical practice industry, Cathy is adept at overseeing day-to-day operations across various clinics, ensuring seamless collaboration among front desk staff, medical assistants, physicians, and the leadership team. Her strong interpersonal skills and leadership abilities foster a positive work environment, promoting effective communication and teamwork that ultimately enhances patient care.
One of Cathy’s key projects involves streamlining clinical operations to improve efficiency and patient satisfaction. By implementing best practices in customer service and operational management, she has successfully elevated the standard of care provided at Maiden Lane Medical. Additionally, her proactive relationship with Human Resources has been instrumental in refining recruitment processes, enhancing employee training programs, and conducting performance reviews that align with the organization’s strategic goals.
Cathy’s expertise extends to vendor negotiations, where her analytical skills and business acumen enable her to secure favorable pricing and terms that benefit the organization. With a Bachelor’s degree in Business Management and her credentials as a Registered Diagnostic Sonographer, Cathy combines clinical knowledge with operational savvy, positioning Maiden Lane Medical as a leader in the healthcare sector. Her commitment to excellence and continuous improvement drives the organization forward, ensuring that both staff and patients experience the highest standards of service and care.