Cathy Madlener serves as the Office Manager and Human Resources lead at J & R Lock & Safe, Inc., where her high-energy approach and results-oriented mindset drive the company’s operational excellence. With a keen focus on enhancing employee engagement and satisfaction, Cathy plays a pivotal...
Cathy Madlener serves as the Office Manager and Human Resources lead at J & R Lock & Safe, Inc., where her high-energy approach and results-oriented mindset drive the company’s operational excellence. With a keen focus on enhancing employee engagement and satisfaction, Cathy plays a pivotal role in managing staffing, employee compensation, and benefits. Her expertise in defining and designing work processes ensures that the office runs smoothly, allowing her team to thrive in a dynamic environment.
One of Cathy’s key projects involves developing a comprehensive training program aimed at onboarding new employees effectively while fostering a culture of continuous improvement. By leveraging her skills in process improvement and attention to detail, she has successfully implemented strategies that not only enhance productivity but also promote employee retention. Cathy’s ability to delegate administrative duties while providing clear instruction and support has cultivated a motivated office staff that consistently meets and exceeds client expectations.
In addition to her HR responsibilities, Cathy is adept at key account development and customer engagement, ensuring that client needs are met with precision and care. Her proficiency in tools like Outlook and PowerPoint aids in streamlining communication and presentations, further enhancing customer satisfaction. With a passion for creating a creative and evolving workplace, Cathy Madlener is committed to driving success for both her clients and her team at J & R Lock & Safe, Inc., making her an invaluable asset to the organization.
