Cathy Jameson serves as the Director of CRM and ERP Operations and Implementations at Brandeis University, where she leverages over two decades of extensive experience in ERP and CRM systems management. In her current role, Cathy leads the technical teams responsible for the implementation and...
Cathy Jameson serves as the Director of CRM and ERP Operations and Implementations at Brandeis University, where she leverages over two decades of extensive experience in ERP and CRM systems management. In her current role, Cathy leads the technical teams responsible for the implementation and optimization of critical applications, including Workday HCM, Financial Management, and Student Systems, as well as Salesforce solutions such as Ascend, Linvio, Pardot, Conga, and Tableau CRM. Her expertise in application configuration and design enables her to drive significant enhancements that improve user experience and operational efficiency.
Cathy is instrumental in overseeing key projects that align technology with the university's strategic goals. This includes spearheading system conversions and upgrades that ensure Brandeis remains at the forefront of educational technology. Her proficiency in SQL, integration, and data analysis allows her to develop robust reporting frameworks that provide actionable insights for decision-makers across the institution. Additionally, her deep understanding of security protocols and business processes ensures that all systems operate within compliance and best practices.
As a technical project team leader, Cathy excels in requirements analysis and software development, fostering collaboration among cross-functional teams to deliver solutions that meet the unique needs of Brandeis University. Her commitment to continuous improvement and innovation in ERP and CRM operations not only enhances institutional effectiveness but also enriches the overall academic experience for students and faculty alike.
