Catherine Carpousis serves as the Circulation Coordinator at the Pence Law Library, American University Washington College of Law, where she plays a pivotal role in enhancing the library experience for students, faculty, and visitors. As the first point of contact for all patrons, Catherine expertly...
Catherine Carpousis serves as the Circulation Coordinator at the Pence Law Library, American University Washington College of Law, where she plays a pivotal role in enhancing the library experience for students, faculty, and visitors. As the first point of contact for all patrons, Catherine expertly navigates the complexities of library operations, ensuring that each individual feels welcomed and supported. Her commitment to providing exceptional service is evident in her ability to assist with reference requests, basic research needs, and inquiries related to library hours and resources.
Catherine's expertise extends beyond routine circulation duties; she is adept at leveraging her skills in higher education and strategic planning to streamline library processes and enhance patron engagement. Her proficiency in conflict resolution and patient advocacy translates seamlessly into her role, allowing her to address concerns with empathy and understanding. This compassionate approach not only fosters a positive atmosphere but also encourages patrons to seek assistance confidently.
In addition to her daily responsibilities, Catherine is actively involved in key projects aimed at improving library services and resources. Her organizational skills and attention to detail have been instrumental in planning events that promote legal scholarship and community engagement within the law school. By collaborating with faculty and staff, she contributes to a vibrant academic environment that supports the diverse needs of the law school community. Through her dedication and innovative mindset, Catherine Carpousis continues to make a significant impact at the Pence Law Library, ensuring it remains a vital resource for legal education and research.
