Carolyn Galasso serves as the Director of Operations at Altice USA, where she leverages over 25 years of professional experience to drive operational excellence and strategic initiatives within the telecommunications sector. With a robust background in project management and process optimization, Carolyn is adept at...
Carolyn Galasso serves as the Director of Operations at Altice USA, where she leverages over 25 years of professional experience to drive operational excellence and strategic initiatives within the telecommunications sector. With a robust background in project management and process optimization, Carolyn is adept at navigating the complexities of field operations readiness. Her role encompasses overseeing a team of direct reports responsible for critical functions such as metrics analysis, reporting, and project support, ensuring that all operational aspects align seamlessly with the company's strategic objectives.
At Altice USA, Carolyn is instrumental in the systemic development and documentation of new products, policies, and processes. She excels in defining, testing, and verifying business rules and systemic requirements, which are essential for the successful deployment of innovative solutions. Her MBA training, combined with PMP and ASQ Green Belt certifications, equips her with a comprehensive toolkit for effective communication and problem-solving, enabling her to manage projects through their entire lifecycle efficiently.
Key projects under her leadership have included the implementation of training programs and post-deployment support systems that enhance the readiness of field operations to adopt new initiatives. Carolyn’s expertise in vendor management and cross-functional team leadership ensures that all stakeholders are engaged and informed throughout the project journey, fostering a collaborative environment that drives success. Her strategic vision and interpersonal skills not only contribute to the operational efficiency of Altice USA but also position the company for sustained growth in an ever-evolving industry landscape.
