Carol Dulude is a seasoned Catering Operations Manager at Expressive Bites, where she leverages her extensive background in the hospitality industry to drive operational excellence and enhance client experiences. With a focus on event sales and execution, Carol has played a pivotal role in shaping...
Carol Dulude is a seasoned Catering Operations Manager at Expressive Bites, where she leverages her extensive background in the hospitality industry to drive operational excellence and enhance client experiences. With a focus on event sales and execution, Carol has played a pivotal role in shaping the company’s policies and procedures, contributing to the development of comprehensive employee manuals that set the foundation for a thriving start-up catering business. Her expertise in site inspections and venue management ensures that every event is meticulously planned and executed, aligning with client expectations and industry standards.
Carol’s commitment to superior customer service is evident in her proven track record of exceptional client relations across diverse settings. She excels in diplomatic communication, fostering strong relationships with clients, vendors, and internal teams alike. Her creative problem-solving skills enable her to navigate challenges effectively, ensuring seamless operations even under pressure. Additionally, her proficiency in budgeting and cost control allows Expressive Bites to maintain financial efficiency while delivering high-quality catering services.
Currently, Carol is spearheading key projects that focus on enhancing operational efficiency and client satisfaction. By implementing innovative strategies and leveraging her diverse skill set, she is dedicated to positioning Expressive Bites as a leader in the catering industry. Her passion for hospitality, combined with her strategic mindset, makes her an invaluable asset to the team, driving both growth and excellence in every aspect of the business.
