As the Senior Training Manager at The Bicester Collection, Carl Strickland plays a pivotal role in shaping the learning and development landscape within the luxury retail sector. With a robust background in retail management, Carl leverages his expertise to design and implement innovative training solutions...
As the Senior Training Manager at The Bicester Collection, Carl Strickland plays a pivotal role in shaping the learning and development landscape within the luxury retail sector. With a robust background in retail management, Carl leverages his expertise to design and implement innovative training solutions that not only enhance the skills and knowledge of employees but also align with the company's strategic objectives. His current focus involves executing a comprehensive learning and development strategy that fosters a culture of excellence, ensuring that all corporate and brand employees are equipped to deliver exceptional guest experiences.
Carl's collaborative approach sees him working closely with executive management, business development, and HR teams to identify training needs and create tailored programs that inspire and motivate individuals and teams alike. His ability to communicate effectively and engage diverse audiences has been instrumental in driving hospitality standards across the organization. Key projects under his leadership include the development of blended learning initiatives that combine traditional training methods with digital platforms, allowing for a more flexible and accessible learning environment.
In addition to his strategic oversight, Carl is dedicated to mentoring and coaching emerging leaders within the organization, helping to cultivate a pipeline of talent that will sustain The Bicester Collection’s commitment to luxury service. His passion for continuous improvement and customer service excellence ensures that the training programs not only meet immediate business goals but also leave a lasting impact on the company culture. Through his efforts, Carl Strickland is not just enhancing individual capabilities; he is also contributing to the overall success and reputation of The Bicester Collection as a leader in the luxury retail market.
