Carisa Koh is a seasoned Design Program Manager at Visa, where she plays a pivotal role in orchestrating the development and execution of innovative digital products. As the Design Operations Chapter Lead for the Consumer Payments, Platform Services, and Data Products Portfolio, Carisa is at...
Carisa Koh is a seasoned Design Program Manager at Visa, where she plays a pivotal role in orchestrating the development and execution of innovative digital products. As the Design Operations Chapter Lead for the Consumer Payments, Platform Services, and Data Products Portfolio, Carisa is at the forefront of managing complex, large-scale programs that drive the fintech landscape forward. Her expertise lies in strategic planning and process development, ensuring that cross-functional teams are aligned and equipped to deliver exceptional user experiences.
In her current role, Carisa is responsible for overseeing pipeline planning and team organization, which involves collaborating closely with design and product leadership to identify creative solutions that meet both business objectives and user needs. She excels in fostering collaboration among multi-disciplinary teams, leveraging her strong skills in project planning and vendor relations to streamline processes and enhance productivity. Carisa's strategic mindset allows her to navigate the intricacies of digital media, mobile applications, and account management, ensuring that every project aligns with Visa's overarching goals.
Key projects under her leadership include the development of innovative consumer payment solutions that not only enhance user engagement but also drive revenue growth for Visa. Her ability to synthesize diverse perspectives and manage stakeholder expectations has positioned her as a trusted leader within the organization. With a keen focus on design operations, Carisa Koh continues to shape the future of fintech products, making a lasting impact on the industry and the consumers it serves.