Caitlin Klein is a dedicated and innovative Product Success Manager at the NYC Department of Education, where she plays a pivotal role in enhancing educational technology for over 1 million students across the largest school district in the United States. Collaborating closely with the Chief...
Caitlin Klein is a dedicated and innovative Product Success Manager at the NYC Department of Education, where she plays a pivotal role in enhancing educational technology for over 1 million students across the largest school district in the United States. Collaborating closely with the Chief Product Officer, Caitlin oversees the development and management of more than 80 applications, ensuring that each product aligns with the strategic goals of the Division of Instructional and Information Technology. Her expertise in project and program management allows her to establish a centralized product roadmap and create comprehensive dashboards that provide valuable insights into product performance and user engagement.
Caitlin's passion for problem-solving and creativity drives her to continuously improve products and services, making them more user-friendly and effective for educators and students alike. She excels in relationship development, leveraging her strong interpersonal skills to foster collaboration among diverse stakeholders, including educators, administrators, and technology teams. Her analytical skills enable her to assess user feedback and data, informing product strategy and ensuring that the applications meet the evolving needs of the education community.
In addition to her technical acumen, Caitlin is a skilled public speaker and volunteer manager, often engaging with various educational forums to share insights on product management and the importance of technology in education. Her commitment to enhancing educational outcomes through innovative technology solutions positions her as a leader in the field, dedicated to making a meaningful impact on the lives of students and educators in New York City.
