Brittney Petties is a highly accomplished Independent Management Consultant at CSG Forte, where she leverages her extensive expertise in strategic program management to drive impactful mergers and acquisitions (M&A) initiatives. With a strong focus on enhancing customer satisfaction and loyalty, Brittney is adept at aligning...
Brittney Petties is a highly accomplished Independent Management Consultant at CSG Forte, where she leverages her extensive expertise in strategic program management to drive impactful mergers and acquisitions (M&A) initiatives. With a strong focus on enhancing customer satisfaction and loyalty, Brittney is adept at aligning M&A strategies with corporate objectives to foster sustainable growth. Her role involves not only leading the development and implementation of comprehensive M&A program strategies but also defining governance frameworks that ensure efficient deal execution across the organization.
Brittney's proficiency in creating and maintaining M&A playbooks and templates is instrumental in promoting consistent process adherence, which is critical for successful integration and value realization. She excels in managing cross-functional teams through both pre and post-acquisition phases, ensuring that all stakeholders are aligned and that customer journeys remain uninterrupted. Her ability to conduct thorough due diligence allows her to identify potential risks and opportunities, ultimately driving revenue growth through exceptional customer experiences.
In addition to her M&A expertise, Brittney possesses a robust skill set in business analysis, customer service, and customer success, making her a valuable asset in any strategic initiative. Her proficiency in tools such as Microsoft Office and Excel enhances her ability to analyze data and communicate insights effectively. With a proven track record of delivering results, Brittney Petties continues to be a driving force in transforming organizational strategies into actionable plans that elevate customer engagement and satisfaction in the competitive landscape.
