As the Principal Product Manager at ServiceNow, Brian R. Zaik is at the forefront of driving innovation within the company's design system. His role involves not only overseeing the strategic direction of product development but also fostering collaboration among a diverse team of design technologists,...
As the Principal Product Manager at ServiceNow, Brian R. Zaik is at the forefront of driving innovation within the company's design system. His role involves not only overseeing the strategic direction of product development but also fostering collaboration among a diverse team of design technologists, product designers, program managers, researchers, and fellow product managers. Brian's expertise lies in bridging the gap between technical and creative disciplines, ensuring that the products developed are not only functional but also resonate deeply with users.
Currently, Brian is spearheading key projects that focus on evolving and evangelizing ServiceNow's design system, which is crucial for maintaining a cohesive user experience across the platform. His outcomes-focused approach emphasizes the importance of user research and empathetic design, allowing his team to create solutions that empower users and drive business growth. With a strong foundation in Agile project management, Brian effectively navigates the complexities of product strategy and go-to-market initiatives, ensuring that each product launch is not only timely but also aligned with user needs and market demands.
Brian's proficiency in tools such as Adobe Creative Suite enhances his ability to contribute to visual design and user interface development, while his deep understanding of privacy policies ensures that the products adhere to industry standards and regulations. By leveraging his skills in conceptual design and user experience design, Brian continues to lead initiatives that not only enhance the functionality of ServiceNow’s offerings but also elevate the overall user experience, solidifying the company's reputation as a leader in the digital transformation space.
