Brett Mancuso, as the Owner Operator of Moe's Original BBQ, exemplifies the dynamic intersection of operational excellence and community engagement in the restaurant industry. With a robust understanding of the fundamental formula for business success—helping people to drive sales—Brett has cultivated a thriving environment that...
Brett Mancuso, as the Owner Operator of Moe's Original BBQ, exemplifies the dynamic intersection of operational excellence and community engagement in the restaurant industry. With a robust understanding of the fundamental formula for business success—helping people to drive sales—Brett has cultivated a thriving environment that prioritizes customer satisfaction and relationship-building. Under his leadership, the restaurant has experienced remarkable growth, with annual sales soaring from $640,000 to an impressive $1.4 million. This achievement not only highlights his strategic vision but also his ability to foster high-performing teams that are dedicated to delivering exceptional service.
Brett's commitment to operational management is evident in his consistent ranking among the top 10 stores in the franchise by revenue. His innovative approach to expanding the catering business has been particularly noteworthy; he successfully increased catering sales tenfold, from $25,000 to over $250,000, which now constitutes 25% of the overall business. This strategic pivot not only diversified revenue streams but also reinforced the restaurant's presence in the local community.
One of Brett's key projects includes the initiation of a meals program supporting Georgia, which underscores his dedication to community engagement and social responsibility. His expertise in sales, team leadership, and profitability enhancement has not only driven financial success but has also established Moe's Original BBQ as a beloved local institution. As he continues to navigate the challenges of the restaurant industry, Brett remains focused on delivering what customers want while building lasting relationships that contribute to sustained growth and success.
