Breanne Read serves as a Principal Business Process Analyst and Product Owner for PC Services at Northrop Grumman, where she leverages over seven years of experience to drive process improvements and enhance user experience through the ServiceNow platform. In her current role, Breanne acts as...
Breanne Read serves as a Principal Business Process Analyst and Product Owner for PC Services at Northrop Grumman, where she leverages over seven years of experience to drive process improvements and enhance user experience through the ServiceNow platform. In her current role, Breanne acts as a crucial liaison between senior management, IT, and both internal and external development teams, ensuring that customer demands for new features are accurately understood and prioritized within the product roadmap. Her expertise in Agile methodologies allows her to create and manage a well-defined backlog, ensuring that all user stories and features are equipped with SMART acceptance criteria that facilitate clear communication and effective execution.
Breanne is deeply involved in key projects that focus on process automation and business process improvement, utilizing her skills in BPMN and data analysis to identify inefficiencies and implement streamlined solutions. Her analytical decision-making abilities enable her to pinpoint problems swiftly and devise optimal solutions while maintaining a focus on delivering a Minimum Viable Product (MVP). Additionally, she excels in creating insightful dashboards that visually represent project progress and performance metrics, providing stakeholders with a comprehensive view of project status and outcomes.
Her collaborative approach fosters strong relationships across departments, ensuring that all team members are aligned and informed throughout the development lifecycle. Breanne's commitment to continuous improvement not only enhances the efficiency of PC Services but also contributes to Northrop Grumman's overarching mission of delivering innovative solutions in the defense and aerospace sectors. Through her strategic insights and hands-on experience, Breanne Read is a pivotal force in driving successful project outcomes and elevating the user experience within her organization.
