Brandon Cobb serves as the Information Technology Systems Administrator at Carousel Checks Inc., where he leverages his extensive technical expertise to enhance operational efficiency and ensure seamless user experiences. With a strong foundation in Office 365, Windows 10, and Active Directory, Brandon is dedicated to...
Brandon Cobb serves as the Information Technology Systems Administrator at Carousel Checks Inc., where he leverages his extensive technical expertise to enhance operational efficiency and ensure seamless user experiences. With a strong foundation in Office 365, Windows 10, and Active Directory, Brandon is dedicated to providing top-tier customer service alongside robust tech support. His role involves not only resolving hardware and software issues but also managing ticketing systems like Eventum and Checktix to prioritize and track support requests effectively.
Brandon’s proactive approach to troubleshooting and diagnostics minimizes downtime, allowing employees to maintain productivity in a fast-paced environment. His adeptness at managing IT inventory and purchasing ensures that Carousel Checks is well-equipped with the necessary tools and components to support its operations. Additionally, Brandon’s experience with Citrix and AS400/Iseries systems further enhances his capability to support diverse technological needs within the organization.
In his pursuit of continuous improvement, Brandon is committed to staying updated with the latest industry trends and technologies, which empowers him to implement innovative solutions that drive efficiency. His skills in data entry, customer relationship management (CRM), and consultative selling complement his technical abilities, making him a versatile asset to the Carousel Checks team. As he seeks a full-time position, Brandon is eager to fully utilize his experience and contribute to the ongoing success of the company through exceptional IT support and customer service.
