Brandon Bartels currently serves as the Manager of Resident Engineers for the US Southeast at Palo Alto Networks, where he plays a pivotal role in overseeing the Professional Services Business. With a dedicated team of 18 Resident Engineers, Brandon ensures that clients in the Southeast...
Brandon Bartels currently serves as the Manager of Resident Engineers for the US Southeast at Palo Alto Networks, where he plays a pivotal role in overseeing the Professional Services Business. With a dedicated team of 18 Resident Engineers, Brandon ensures that clients in the Southeast Americas receive top-notch cybersecurity support tailored to their unique needs. His leadership is characterized by a commitment to high employee satisfaction, as evidenced by impressive survey results that reflect a positive team culture and a strong focus on professional development.
In his role, Brandon is not only responsible for managing day-to-day operations but also for cultivating top-tier cybersecurity talent. He employs a multifaceted approach to talent development, which includes rigorous hiring practices, personalized mentoring, and strategic coaching. By fostering an environment of continuous learning and career path enablement, he empowers his team to excel in their roles and adapt to the ever-evolving landscape of cybersecurity threats.
Brandon's expertise spans a wide array of technologies, including Netscreen, Cisco, and MPLS VPN, which he leverages to enhance customer satisfaction and ensure effective escalation resolution. His strategic planning initiatives, such as leading the FY2020 Professional Services Regional Training, demonstrate his commitment to equipping his team with the skills necessary to tackle complex networking challenges. With a focus on customer-centric solutions and a passion for developing future leaders in cybersecurity, Brandon Bartels is a driving force behind the success of Palo Alto Networks in the Southeast region.