Brandi Leain-James is a dynamic Operations Manager at RXO, where she leverages her extensive expertise in logistics management and process improvement to drive operational excellence. With a robust background in customer service, Brandi excels in developing and executing transportation operations that not only meet but...
Brandi Leain-James is a dynamic Operations Manager at RXO, where she leverages her extensive expertise in logistics management and process improvement to drive operational excellence. With a robust background in customer service, Brandi excels in developing and executing transportation operations that not only meet but exceed the company's strategic objectives and customer expectations. Managing an impressive volume of 1,300 to 1,500 shipments weekly, she ensures that each operation runs smoothly and efficiently, demonstrating her strong problem-solving skills and attention to detail.
In her current role, Brandi is instrumental in identifying growth opportunities with both existing and prospective customers. She performs critical account management functions that focus on eliminating waste and enhancing operational workflows. By utilizing Lean strategies, she fosters a culture of continuous improvement, enabling her team to optimize processes and enhance service delivery. Brandi's commitment to teamwork and collaboration empowers her to lead small teams effectively, even in high-pressure environments, ensuring that they remain results-focused and motivated.
Her proficiency in supply chain management and business process improvement is complemented by her adeptness in Microsoft Office and team building, making her a well-rounded leader in the logistics sector. Brandi’s ability to network and build strong relationships within the industry further enhances her capacity to drive strategic initiatives that align with RXO's vision for growth and customer satisfaction. As she continues to navigate the complexities of transportation operations, Brandi remains dedicated to fostering innovation and excellence in every aspect of her work.
