Brandi Ford is a dedicated Supervisor Event Coordinator at Splash Kingdom Waterpark and Big Air Trampoline Park, where her extensive background in customer service and management shines through in her daily operations. With over a decade of experience in the customer service industry and five...
Brandi Ford is a dedicated Supervisor Event Coordinator at Splash Kingdom Waterpark and Big Air Trampoline Park, where her extensive background in customer service and management shines through in her daily operations. With over a decade of experience in the customer service industry and five years in supervisory roles, Brandi has honed her skills in event coordination, team leadership, and guest relations. Her responsibilities include reserving parties and group events, scheduling staff, and overseeing the hiring and training of new hosts, ensuring that each team member is equipped to deliver an exceptional guest experience.
Brandi's expertise extends to managing party operations and cash register functions, where her attention to detail and organizational skills are paramount. She collaborates closely with various departments to create seamless and memorable experiences for guests, demonstrating her commitment to operational excellence. Her proficiency in using Galaxy and Center Edge operating systems allows her to efficiently manage bookings and streamline processes, enhancing the overall efficiency of event coordination.
In addition to her practical experience, Brandi holds a Criminal Justice Diploma from UEI College in San Bernardino and is CPR/AED/First Aid certified, underscoring her commitment to safety and preparedness in a dynamic environment. Her ability to adapt and learn quickly, coupled with her positive demeanor, makes her an invaluable asset to the team. Brandi's passion for customer service and her proactive approach to problem-solving ensure that every event at Splash Kingdom Waterpark and Big Air Trampoline Park is executed flawlessly, leaving a lasting impression on guests and fostering a welcoming atmosphere.
