As the Owner of Holmes Ace Hardware, Brad Holmes leverages his extensive 25 years of experience in global business leadership to drive strategic initiatives that enhance customer engagement and operational efficiency. His recent projects, including the successful engineering and construction of a brand-new 16,000 sq....
As the Owner of Holmes Ace Hardware, Brad Holmes leverages his extensive 25 years of experience in global business leadership to drive strategic initiatives that enhance customer engagement and operational efficiency. His recent projects, including the successful engineering and construction of a brand-new 16,000 sq. ft. hardware store, showcase his expertise in program management and integration, ensuring that every aspect of the business aligns with corporate growth objectives. Under his leadership, the store has flourished, supported by a dedicated team of 30 Sales Associates who are motivated to deliver exceptional customer service and exceed expectations.
In addition to building the new location, Brad has strategically expanded his portfolio by acquiring a historic 97-year-old Ace Hardware store in New Albany, Indiana. This acquisition not only demonstrates his commitment to preserving local businesses but also highlights his proficiency in P&L management and customer advocacy. By implementing innovative software solutions and technology leadership, he has streamlined operations and enhanced the customer experience, positioning Holmes Ace Hardware as a community staple.
Brad’s ability to build and motivate geographically dispersed teams has been pivotal in achieving unprecedented results. His focus on fostering a culture of collaboration and excellence empowers his staff to take ownership of their roles, driving performance and customer satisfaction. With a keen eye for market trends and a passion for hardware retail, Brad Holmes continues to set a benchmark for success in the industry, ensuring that Holmes Ace Hardware remains a trusted destination for all home improvement needs.
