As the Director of E-Commerce, Marketing, Sales, and Customer Support at schutzfolien24.de - Bedifol GmbH, Borja Pablos is at the forefront of transforming customer interactions into lasting brand loyalty. With a robust team of 19 professionals, he spearheads initiatives that not only drive double-digit growth...
As the Director of E-Commerce, Marketing, Sales, and Customer Support at schutzfolien24.de - Bedifol GmbH, Borja Pablos is at the forefront of transforming customer interactions into lasting brand loyalty. With a robust team of 19 professionals, he spearheads initiatives that not only drive double-digit growth but also enhance the overall customer experience in the highly competitive electronic device accessories market. Under his leadership, the company has solidified its position as a leading online retailer, boasting the world’s largest selection of screen protectors.
Borja’s strategic vision is rooted in a deep understanding of digital marketing and customer engagement. He believes that the key to sustainable business success lies in fostering genuine relationships with customers, which is reflected in his guiding philosophy: "If you want your customers to become fans of your brand, first become a fan of your customers." This customer-centric approach informs every aspect of his work, from product management to B2B sales and key account strategies.
In addition to his focus on customer satisfaction, Borja is adept at navigating the complexities of change management and new business development. His expertise in building strategic partnerships has enabled the company to expand its market reach and enhance its service offerings. By leveraging technology and innovative marketing strategies, he ensures that schutzfolien24.de remains at the cutting edge of industry trends. Ultimately, Borja Pablos exemplifies the essence of teamwork in achieving business objectives, embodying the belief that "losing is easy. Winning is hard teamwork." Through his leadership, he continues to inspire his team to deliver exceptional results while cultivating a culture of collaboration and excellence.
