Bogdan Liviu Barbu serves as the Director of Operations at First Bank SA, where he plays a pivotal role in steering the bank's operational excellence across a range of critical banking functions. With over 19 years of extensive experience in the financial sector, Bogdan leads...
Bogdan Liviu Barbu serves as the Director of Operations at First Bank SA, where he plays a pivotal role in steering the bank's operational excellence across a range of critical banking functions. With over 19 years of extensive experience in the financial sector, Bogdan leads a diverse team dedicated to optimizing operations related to loans administration, payments, settlements, and customer service management. His formal approval as a key function role by the National Bank in October 2023 underscores his expertise and the trust placed in him to uphold regulatory standards and drive operational efficiency.
In his current role, Bogdan oversees the management of outsourced activities, ensuring seamless operations for both legal entities and private individuals. His responsibilities encompass a broad spectrum of banking functions, including liabilities management, accounts opening, KYC operations, and cash management. He is particularly focused on enhancing the customer experience through effective claims management and a well-structured Call Center operation.
Bogdan's commitment to continuous improvement and organizational effectiveness is evident in his approach to business transformation. He leverages his skills in financial accounting, operations processes, and lean management to implement innovative solutions that streamline workflows and reduce operational costs. His proficiency in payments and credit further strengthens the bank's ability to deliver exceptional service to its clients. As a leader, Bogdan is not only dedicated to achieving operational goals but also to fostering a culture of collaboration and excellence within his team, ensuring that First Bank SA remains a competitive player in the banking industry.
