Bob Skerrett is a dynamic Food & Beverage Director and Center Director at B.E.T Recreation, operating under the brand Back Alley Bowling. With over 25 years of experience in high-volume full-service restaurant operations, Bob has honed his expertise in hospitality management, making him a pivotal...
Bob Skerrett is a dynamic Food & Beverage Director and Center Director at B.E.T Recreation, operating under the brand Back Alley Bowling. With over 25 years of experience in high-volume full-service restaurant operations, Bob has honed his expertise in hospitality management, making him a pivotal figure in the success of the center. His current role encompasses a wide range of responsibilities, including payroll planning, purchasing activities, and hiring for a robust team of 100 employees. Bob’s strategic approach to labor control and financial accounting has been instrumental in driving operational efficiency and cost reduction.
One of Bob’s key projects has been the development and implementation of an innovative training manual that standardizes onboarding processes across the center. This initiative not only enhances the training experience for new hires but also ensures that all staff are well-versed in the latest systems and procedures, fostering a culture of excellence in service delivery. Additionally, Bob has successfully launched a series of creative menu options and enticing drink specials that have significantly boosted customer engagement and satisfaction.
Bob’s analytical skills and strategic planning abilities allow him to identify trends and opportunities within the food and beverage sector, ensuring that Back Alley Bowling remains competitive and appealing to its clientele. His expertise in catering and event planning has also positioned the center as a go-to venue for various gatherings, further enhancing its reputation in the community. With a commitment to public speaking and continuous improvement, Bob Skerrett exemplifies the qualities of a results-driven leader in the hospitality industry, dedicated to delivering exceptional experiences for guests and staff alike.
