Betsy Capello serves as Vice President at U.S. Bank, where she leverages her extensive 25-year background in Credit Card, ATM, and Transaction Processing to drive impactful program management initiatives. In her current role as PMO Manager, Betsy expertly navigates both Agile and Waterfall methodologies, ensuring...
Betsy Capello serves as Vice President at U.S. Bank, where she leverages her extensive 25-year background in Credit Card, ATM, and Transaction Processing to drive impactful program management initiatives. In her current role as PMO Manager, Betsy expertly navigates both Agile and Waterfall methodologies, ensuring that projects are delivered on time and within scope while aligning with the bank's strategic objectives. Her leadership abilities shine through as she collaborates with cross-functional business partners, fostering a culture of teamwork and innovation to solve complex problems effectively.
Betsy is currently spearheading key projects that focus on enhancing customer experience and streamlining operational efficiency within the financial services sector. Her expertise in risk management and process improvement has been instrumental in identifying potential challenges early in the project life cycle, allowing her team to implement proactive solutions. By utilizing tools such as Visio and SharePoint, Betsy ensures that all stakeholders are engaged and informed throughout the project journey, facilitating seamless integration across various platforms.
With a strong emphasis on requirements analysis and gathering, Betsy is adept at translating business needs into actionable project plans. Her commitment to excellence and continuous improvement not only drives successful project outcomes but also positions U.S. Bank as a leader in retail banking innovation. As she continues to champion best practices in IT management and project life-cycle methodologies, Betsy remains dedicated to delivering value and enhancing the overall customer experience in an ever-evolving financial landscape.
