Ben Worley serves as a Principal Experience Designer at Truist, where he leverages his extensive 17 years of industry experience to craft user-centered solutions that enhance the customer journey across various digital platforms. In his current role within the Enterprise Technology & Corporate Cybersecurity division,...
Ben Worley serves as a Principal Experience Designer at Truist, where he leverages his extensive 17 years of industry experience to craft user-centered solutions that enhance the customer journey across various digital platforms. In his current role within the Enterprise Technology & Corporate Cybersecurity division, Ben is at the forefront of integrating design thinking into complex technological environments, ensuring that user experience (UX) remains a priority even in the most intricate systems. His expertise in User Experience Design and Front-End Development allows him to bridge the gap between design and implementation, fostering collaboration between cross-functional teams to deliver seamless and intuitive interfaces.
Among his key projects, Ben has spearheaded initiatives that focus on improving usability and accessibility within Truist's digital offerings, particularly in the healthcare sector. His commitment to prototyping and iterative design processes has resulted in innovative solutions that not only meet user needs but also align with corporate cybersecurity protocols. As a design leader, he emphasizes the importance of UX research, employing data-driven insights to inform design decisions and enhance overall user satisfaction.
Ben's proficiency with tools like Sketch App and his dedication to client training further exemplify his holistic approach to design operations. His obsessive curiosity drives him to continuously learn and adapt, ensuring that he remains at the cutting edge of industry trends and best practices. Through his work, Ben is not just shaping user experiences; he is also cultivating a culture of design excellence within Truist, making a lasting impact on both the organization and its customers.
