Ben Turnbull serves as the Global Product Head for CitiConnect for Files, SWIFT, and ERP Integration, where he plays a pivotal role in shaping the future of transaction banking for Citi's institutional clients. With a keen focus on digital banking and system integration, Ben is...
Ben Turnbull serves as the Global Product Head for CitiConnect for Files, SWIFT, and ERP Integration, where he plays a pivotal role in shaping the future of transaction banking for Citi's institutional clients. With a keen focus on digital banking and system integration, Ben is responsible for overseeing the development and enhancement of products that enable clients to seamlessly access Citi's transaction banking services directly from their ERP systems, Treasury Management Systems (TMS), or other in-house applications. His expertise in ISO20022 and industry messaging standards ensures that clients can leverage modern communication protocols to streamline their financial operations.
Under Ben's leadership, key projects have included the implementation of advanced integration solutions that enhance transactional banking capabilities, allowing clients to manage cash flow more effectively and mitigate risks associated with cross-border transactions. His commitment to project management and risk management has been instrumental in driving successful product launches and ensuring that Citi remains at the forefront of innovation in the financial services industry.
Ben's background in customer relationship management (CRM) complements his technical acumen, enabling him to build strong partnerships with system integrators and clients alike. His unique blend of skills not only enhances the user experience but also positions Citi as a trusted partner in navigating the complexities of digital transformation in banking. As the industry continues to evolve, Ben Turnbull remains dedicated to delivering cutting-edge solutions that empower clients to achieve their financial objectives with confidence.
