Ben Schmidt serves as the Interim Director of Patient Services (Food and Beverage) at Aramark Healthcare+, where he brings a wealth of experience from the restaurant industry to enhance the culinary and service experience in a large corporate hospital setting. In his role, Ben oversees...
Ben Schmidt serves as the Interim Director of Patient Services (Food and Beverage) at Aramark Healthcare+, where he brings a wealth of experience from the restaurant industry to enhance the culinary and service experience in a large corporate hospital setting. In his role, Ben oversees a diverse range of operations, including a bustling Starbucks location, a vibrant food court, a mini market, and catering services, all while ensuring the delivery of 900 patient meals daily. His expertise in food safety management systems and cost control allows him to maintain high standards of quality and compliance, ensuring that all food services meet the rigorous health and safety regulations required in healthcare environments.
Under Ben's leadership, patient satisfaction and hospitality metrics have seen significant improvements, reflecting his commitment to creating a positive dining experience for patients and staff alike. He is dedicated to the professional development of department managers and supervisors, fostering a culture of excellence and continuous improvement within his team. With a strong background in P&L forecasting and business development, Ben effectively manages the financial aspects of the food and beverage department, driving profitability while maintaining exceptional service standards.
Ben's academic foundation, with a Bachelor’s Degree in Restaurant, Hotel, and Institutional Management from Texas Tech University, complements his practical skills in food preparation and customer service. His creative strategy and innovative approach to new business development have positioned him as a key player in enhancing the overall patient experience at Aramark Healthcare+. As he continues to lead initiatives that elevate service quality and operational efficiency, Ben remains a vital asset to the organization and the healthcare community.
