Belisa Torres is an accomplished Investor Services Director at State Street, where she leverages her extensive expertise in fund administration and investor services to drive operational excellence and enhance client satisfaction. With a robust background in both client service and product implementation management, Belisa plays...
Belisa Torres is an accomplished Investor Services Director at State Street, where she leverages her extensive expertise in fund administration and investor services to drive operational excellence and enhance client satisfaction. With a robust background in both client service and product implementation management, Belisa plays a pivotal role in overseeing a dedicated team that provides comprehensive transfer agent support for Private Markets. Her responsibilities include serving as the primary escalation point for client inquiries, third-party interactions, and internal department queries, ensuring seamless communication and resolution of issues.
Belisa's leadership is instrumental in facilitating fund closing support and navigating the complexities of hedge funds and private equity investments. Her strategic involvement in prospective client meetings not only showcases her deep understanding of alternative investments but also positions State Street as a trusted partner in the fund administrative services industry. Additionally, she actively contributes to product development initiatives, aligning innovative solutions with client needs and market trends.
A graduate of John Jay College, Belisa is skilled in various areas, including AML compliance, investor relations, and business process improvement. Her commitment to coaching and organizational effectiveness fosters a collaborative environment that empowers her team to excel. With a keen eye for project management, she continuously seeks opportunities to enhance operational workflows and drive efficiencies, ensuring that State Street remains at the forefront of the investor services landscape. Belisa’s multifaceted expertise and proactive approach make her a valuable asset to both her team and the clients she serves.