Becs Webster serves as the Major Government Infrastructure Programme Manager at Ainscough Crane Hire, where she plays a pivotal role in driving transformative initiatives that enhance operational efficiency and customer satisfaction. With a robust background in transformation and programme delivery, Becs leverages her expertise in...
Becs Webster serves as the Major Government Infrastructure Programme Manager at Ainscough Crane Hire, where she plays a pivotal role in driving transformative initiatives that enhance operational efficiency and customer satisfaction. With a robust background in transformation and programme delivery, Becs leverages her expertise in operations change management to spearhead key projects that align with government infrastructure funding opportunities. Her proficiency in Six Sigma methodologies ensures that processes are optimized for maximum effectiveness, while her advanced skills in Microsoft Project facilitate meticulous planning and execution of complex projects.
At Ainscough, Becs is instrumental in fostering collaboration between the Sales and Operations Teams, ensuring that the company not only meets but exceeds the expectations of its stakeholders. Her strategic approach to stakeholder engagement and communication has been critical in building strong relationships with government entities, which is essential for securing funding and driving sales growth. Becs is adept at measuring and improving customer satisfaction, utilizing data-driven insights to refine service delivery and enhance the overall client experience.
Her diverse industry experience spans construction, retail, financial services, and customer service process improvement, equipping her with a unique perspective on cross-sector challenges and solutions. As a Northwest Excellence Assessor, Becs brings a commitment to continuous improvement and culture change, fostering an environment that encourages innovation and accountability. Through her leadership, Ainscough Crane Hire is well-positioned to navigate the complexities of major infrastructure projects, ensuring successful outcomes that contribute to the broader economic landscape.
