Becky Seymour serves as the Director of Guest Services at The Swag, a premier mountain retreat nestled at an elevation of 5,000 feet in the breathtaking Great Smoky Mountains of North Carolina. In her multifaceted role, Becky expertly manages leisure and group reservations, ensuring that...
Becky Seymour serves as the Director of Guest Services at The Swag, a premier mountain retreat nestled at an elevation of 5,000 feet in the breathtaking Great Smoky Mountains of North Carolina. In her multifaceted role, Becky expertly manages leisure and group reservations, ensuring that each guest's experience is tailored to their unique needs and preferences. Her keen eye for detail shines through in her responsibilities for special event scheduling and wedding/elopement planning, where she transforms visions into unforgettable realities.
Adept in digital communication, Becky oversees the website and social media management, utilizing platforms like Facebook and Instagram (@TheSwagNC) to engage with guests and showcase the stunning beauty of the property. Her proficiency in graphic design, leveraging tools such as Canva and Adobe Suite, allows her to create visually compelling content that enhances the brand's online presence.
In addition to her creative endeavors, Becky plays a crucial role in customer relations, policy authoring, and budget management, ensuring operational excellence and guest satisfaction. As an assistant to the General Manager, she contributes to strategic decision-making and financial analysis, reinforcing her expertise in marketing strategy and event management. Becky's passion for storytelling is evident in her blog editing and publishing efforts, where she captures the essence of The Swag's unique offerings. With a strong foundation in photography and video editing, she curates a captivating photo library that reflects the enchanting experiences available at The Swag, making her an invaluable asset to the team and the guest experience.
