Basma M. serves as the Executive Director at Dungarvin, where she leverages her extensive background in remote sensing and geographical information systems to enhance service delivery within the social services sector. With a strong focus on supporting individuals with intellectual disabilities, Basma is dedicated to...
Basma M. serves as the Executive Director at Dungarvin, where she leverages her extensive background in remote sensing and geographical information systems to enhance service delivery within the social services sector. With a strong focus on supporting individuals with intellectual disabilities, Basma is dedicated to ensuring that the services provided are not only compliant with state and agency quality assurance programs but also tailored to meet the unique needs of each consumer. Her role encompasses overseeing both internal and external audit processes, which are critical for maintaining high standards of care and operational excellence.
Under Basma's leadership, Dungarvin has initiated several key projects aimed at improving the quality of care and support offered to individuals in the community. By implementing the ResCare mission and strategic goals, she has fostered a culture of continuous improvement and responsiveness, ensuring that the organization remains aligned with the ResCare Quality Way and other quality management initiatives. Her expertise in quality control and case management allows her to identify root causes of challenges within service delivery, enabling her team to develop effective solutions that enhance overall consumer satisfaction.
Basma’s strong organizational skills and time management abilities have been instrumental in streamlining processes and improving operational efficiency. She is also committed to leadership development within her team, empowering staff through training and mentorship to cultivate a workforce that is not only skilled but also passionate about providing exceptional care. With her unique blend of technical expertise and management experience, Basma M. is making a significant impact on the lives of those served by Dungarvin, ensuring they receive the highest quality of support in their communities.
