Ayesha Tahir currently serves as the Sales and Service Leader at SEPHORA, where she leverages her extensive experience in customer service and problem-solving to drive exceptional client experiences. With a performance and quality-driven mindset, Ayesha is dedicated to motivating her team to create unforgettable shopping...
Ayesha Tahir currently serves as the Sales and Service Leader at SEPHORA, where she leverages her extensive experience in customer service and problem-solving to drive exceptional client experiences. With a performance and quality-driven mindset, Ayesha is dedicated to motivating her team to create unforgettable shopping experiences for customers. Her role involves not only delivering outstanding client focus but also utilizing performance metrics to measure success and develop actionable plans aimed at enhancing customer satisfaction.
Ayesha's expertise in Customer Relationship Management (CRM) allows her to analyze customer feedback and preferences, ensuring that her team is equipped to meet and exceed client expectations. She is adept at understanding fleet goals and identifying opportunities for improvement, which she actively communicates to her team. By coaching crew members on effective sales techniques and promoting SEPHORA's extensive product range, Ayesha fosters an environment of collaboration and continuous improvement.
In addition to her leadership skills, Ayesha is proficient in Microsoft Office and project management, which she utilizes to streamline operations and enhance organizational efficiency. Her strong work ethic and dependability make her a reliable resource for her colleagues, while her passion for teaching empowers her team to develop their skills and achieve personal and professional growth. Ayesha's commitment to customer obsession and her ability to deep dive into root causes of challenges set her apart as a leader in the beauty retail industry, making her an invaluable asset to SEPHORA.
