Ayahna Aragon serves as an Inside Solutions Consultant at Medallia, where she plays a pivotal role in bridging the gap between client needs and the robust capabilities of the Medallia platform. With a keen focus on enhancing customer experience, Ayahna is responsible for addressing functional...
Ayahna Aragon serves as an Inside Solutions Consultant at Medallia, where she plays a pivotal role in bridging the gap between client needs and the robust capabilities of the Medallia platform. With a keen focus on enhancing customer experience, Ayahna is responsible for addressing functional and security inquiries that arise during the Requests for Proposals (RFP) process. Her expertise not only lies in providing detailed responses but also in crafting compelling web-based demonstrations that showcase how Medallia can transform customer feedback into actionable insights.
One of Ayahna's key projects involves the development and enhancement of a centralized RFP repository, which serves as a vital resource for both completed RFPs and tailored responses across various industries. This initiative not only streamlines the proposal process but also ensures that the team can leverage past successes to inform future engagements. Her proficiency in data analysis and financial planning allows her to approach these projects with a strategic mindset, ensuring that all responses are not only comprehensive but also aligned with industry standards and client expectations.
Ayahna's skill set extends beyond technical knowledge; her public speaking abilities and teamwork ethos enable her to effectively collaborate with cross-functional teams and deliver impactful presentations. With a background in financial services and tax accounting, she brings a unique perspective to her role, allowing her to navigate complex commercial contracts and security questionnaires with confidence. As she continues to innovate within her role, Ayahna remains committed to empowering clients through the transformative power of Medallia's solutions, embodying her belief in betting on herself and her capabilities.
