Audra Runge is a seasoned professional at Lumen Technologies, where she serves as the Senior Manager of Sales Process & Programs. With over 12 years of diverse experience in customer success, marketing, and project management, Audra has honed her expertise in fostering strategic relationships that...
Audra Runge is a seasoned professional at Lumen Technologies, where she serves as the Senior Manager of Sales Process & Programs. With over 12 years of diverse experience in customer success, marketing, and project management, Audra has honed her expertise in fostering strategic relationships that drive business growth. In her current role, she leads the Sales Quoting and Processing Team, as well as the E-Rate Account Team, where she plays a pivotal role in overseeing the Governance of the SLED E-Rate Program. This involves managing critical projects that ensure compliance and maximize the effectiveness of the E-Rate program, which is essential for providing telecommunications services to schools and libraries across the nation.
Audra's leadership extends to managing a team of Retention Account Managers, where she focuses on delivering exceptional outcomes that not only retain but also expand Lumen's E-Rate book of business. Her strategic approach combines business-to-business (B2B) marketing strategies with collaborative problem-solving techniques, enabling her team to navigate complex challenges and seize growth opportunities. Audra's commitment to digital transformation and relationship building is evident in her ability to create and implement effective strategies that resonate with clients and partners alike. By leveraging her strong background in business development and management, she continues to drive innovation and excellence within Lumen Technologies, positioning the company as a leader in the telecommunications industry.
