Atasi Chatterji currently serves as a Senior Manager and Consultant at HCL Technologies, where she leverages over a decade of rich experience in customer experience (CX), service excellence, and learning and development (L&D). Her extensive background includes managing large teams of over 1,000 personnel in...
Atasi Chatterji currently serves as a Senior Manager and Consultant at HCL Technologies, where she leverages over a decade of rich experience in customer experience (CX), service excellence, and learning and development (L&D). Her extensive background includes managing large teams of over 1,000 personnel in various capacities, particularly in talent management and appraisals, where she has demonstrated a strong ability to foster a culture of continuous improvement and high performance. At HCL, Atasi is instrumental in driving key projects that enhance customer engagement and operational efficiency, utilizing her expertise in project management and customer service.
Her role encompasses the development and execution of strategic initiatives aimed at elevating service quality and optimizing learning frameworks within the organization. Atasi's analytical capabilities enable her to dissect complex challenges and implement effective solutions that align with business objectives. She is particularly adept at integrating innovative technologies within telecommunications and mobile devices, ensuring that HCL remains at the forefront of industry advancements.
Atasi’s commitment to collaboration and communication has proven essential in her partnerships with cross-functional teams, allowing her to create tailored training programs that empower employees and enhance customer relations. Her proficiency in Microsoft Office and product management further supports her ability to deliver impactful presentations and strategic insights. As a curious team player, Atasi continues to explore new methodologies in project management and service delivery, positioning herself as a key driver of success within HCL Technologies.
