Ashley Poulin serves as the Operations Manager at hhgregg, where her expertise and leadership play a pivotal role in ensuring the seamless flow of merchandise from the backroom to the sales floor. With a strong commitment to customer satisfaction and operational efficiency, Ashley is dedicated...
Ashley Poulin serves as the Operations Manager at hhgregg, where her expertise and leadership play a pivotal role in ensuring the seamless flow of merchandise from the backroom to the sales floor. With a strong commitment to customer satisfaction and operational efficiency, Ashley is dedicated to enhancing the overall shopping experience for customers. Her role involves overseeing the meticulous process of checking in transfer trucks and managing product shipments, ensuring that inventory is accurately received and efficiently distributed.
In her current position, Ashley is not only responsible for the logistical aspects of operations but also for fostering a collaborative environment among team members. Her skills in project planning and management enable her to streamline processes, reduce turnaround times, and enhance productivity. By leveraging her computer proficiency and cash management expertise, she effectively monitors inventory levels and sales trends, allowing for informed decision-making that supports the business's growth objectives.
Ashley’s customer service acumen shines through in her interactions with both customers and colleagues. Whether working one-on-one or managing multi-line phone communications, she prioritizes clear and professional communication, ensuring that all inquiries are addressed promptly and effectively. Her leadership skills are instrumental in training and mentoring staff, cultivating a team-oriented culture that thrives on shared success. As she continues to seek opportunities for professional growth, Ashley is poised to make a significant impact at hhgregg, driving operational excellence and customer satisfaction in the retail industry.
