As the Director of Operations and Business Development at JMB Global Services, LLC, Ashley Kyle plays a pivotal role in steering the company towards innovative growth and operational excellence. With over 18 years of experience in call center management, Ashley leverages her extensive expertise in...
As the Director of Operations and Business Development at JMB Global Services, LLC, Ashley Kyle plays a pivotal role in steering the company towards innovative growth and operational excellence. With over 18 years of experience in call center management, Ashley leverages her extensive expertise in operations, risk management, and financial services regulations to drive strategic initiatives that enhance customer satisfaction and foster long-term relationships. Her commitment to developing and implementing effective guidelines has not only increased sales but has also expanded JMB's customer base by identifying and engaging potential clients and decision-makers.
Currently, Ashley is spearheading key projects that focus on optimizing operational workflows and enhancing service delivery. By utilizing advanced Customer Relationship Management (CRM) tools and data analytics, she is able to pinpoint emerging market trends and client needs, allowing JMB to tailor its services accordingly. Her collaborative approach ensures that cross-functional teams work harmoniously towards shared goals, ultimately leading to improved client outcomes and business performance.
Ashley’s skills in management and leadership are complemented by her strategic mindset, enabling her to navigate complex challenges and seize new business development opportunities. Her proficiency in Microsoft Office applications further enhances her ability to create impactful presentations and reports that communicate JMB's value proposition effectively. As a forward-thinking professional, Ashley Kyle is dedicated to not only meeting but exceeding client expectations, positioning JMB Global Services as a trusted partner in the competitive landscape of business solutions.
