Arunkumar Udayakumar serves as a Senior Business Process Manager and Product Owner at Adobe, where he plays a pivotal role in optimizing the Quote to Cash (QTC) business process. With a robust academic background, including a Master's in Management Information Systems, and professional certifications such...
Arunkumar Udayakumar serves as a Senior Business Process Manager and Product Owner at Adobe, where he plays a pivotal role in optimizing the Quote to Cash (QTC) business process. With a robust academic background, including a Master's in Management Information Systems, and professional certifications such as PSM I and PSPO I, Arunkumar combines technical expertise with strategic insight to drive impactful solutions. His work primarily focuses on enhancing the quoting and selling experience for both customers and partners, ensuring seamless integration across various business functions.
In his current role, Arunkumar has successfully partnered with cross-functional teams, including Sales Operations, Engineering, Order Management, Credit, FP&A, Revenue Recognition, and Enterprise Data Analytics. His leadership in these collaborations has led to the successful migration of enterprise customers from high-touch to low-touch subscription programs, significantly streamlining processes and enhancing operational efficiency. Notably, his efforts contributed to closing a booking deal valued at approximately $2 million within a single month, showcasing his ability to deliver tangible results.
Arunkumar’s expertise extends to strategic initiatives, backlog management, and agile methodologies, all of which are critical in navigating the complexities of the Software Development Life Cycle (SDLC). His proficiency in data modeling and e-commerce, coupled with tools like JIRA and PL/SQL, enables him to effectively manage projects and drive innovation within Adobe's QTC framework. As he continues to leverage his skills and experience, Arunkumar remains committed to delivering exceptional value and fostering a customer-centric approach in all aspects of the business process.
