Arti B. currently serves as a pivotal figure in the Strategy & Transformation team at Dell Technologies, specializing in Customer Experience Engineering. With over 15 years of diverse experience, Arti has honed a unique blend of technical acumen and strategic insight that positions her as...
Arti B. currently serves as a pivotal figure in the Strategy & Transformation team at Dell Technologies, specializing in Customer Experience Engineering. With over 15 years of diverse experience, Arti has honed a unique blend of technical acumen and strategic insight that positions her as a leader in the rapidly evolving landscape of cloud computing and service delivery. Her extensive background in software coding and solution selling, coupled with more than 13 years of dedicated work in the Services Provider space, enables her to effectively navigate the complexities of IaaS, PaaS, and SaaS environments.
In her current role, Arti acts as a strategic advisor and transformation leader, driving product strategy and execution by focusing on customer pain points. She employs advanced data-driven models, leveraging Natural Language Processing (NLP) to extract actionable insights that inform decision-making across various departments, including Sales, Services, and Product Management. Arti's expertise in partner and alliance management is instrumental in fostering strategic partnerships that enhance Dell's market position and customer satisfaction.
Key projects under her leadership have involved the development of innovative solutions that streamline processes and enhance customer engagement, ensuring that Dell remains at the forefront of the hybrid cloud market. Her skills in compliance, customer relationship management (CRM), and pre-sales activities further amplify her ability to deliver exceptional value to clients and stakeholders alike. As a result, Arti B. is not only driving transformation within Dell Technologies but also shaping the future of customer experience in the tech industry.
