Arlene Chandler serves as the Director of Operations at Purpose Workforce Solutions, where her extensive expertise in strategic partnerships and operations management has been pivotal in driving the organization’s mission forward. With over 12 years of experience in building innovative relationships, Arlene has a proven...
Arlene Chandler serves as the Director of Operations at Purpose Workforce Solutions, where her extensive expertise in strategic partnerships and operations management has been pivotal in driving the organization’s mission forward. With over 12 years of experience in building innovative relationships, Arlene has a proven track record of collaborating with senior business leaders to develop and execute strategic plans that have resulted in a remarkable 15% increase in revenue. Her commitment to the firm’s culture, values, and dedication to diversity, equity, and inclusion (DE&I) is evident in her approach to handling complex workforce relations issues.
In her current role, Arlene conducts thorough incident investigations into sensitive client and employee relations matters across multiple service lines. This critical function not only ensures compliance with internal and external requirements but also aligns with the organization's ethical standards and DE&I retention priorities. By leveraging her skills in organizational development and policy formulation, she makes informed recommendations that foster a positive workplace culture and enhance employee engagement.
Arlene's passion for coaching and customer experience is reflected in her strategic planning initiatives, which prioritize customer retention and satisfaction. Her ability to navigate the intricacies of workforce dynamics while maintaining a focus on operational excellence makes her an invaluable asset to Purpose Workforce Solutions. As she continues to champion initiatives that promote inclusivity and ethical practices, Arlene remains dedicated to making connections that truly change lives, both within the organization and in the broader community.