Ardo Panian serves as the Senior Director of Managed Services at ZehnTek, where he leverages his extensive background in infrastructure engineering and management to drive exceptional service delivery and foster business growth. In this pivotal role, Ardo combines strategic oversight with hands-on involvement, ensuring that...
Ardo Panian serves as the Senior Director of Managed Services at ZehnTek, where he leverages his extensive background in infrastructure engineering and management to drive exceptional service delivery and foster business growth. In this pivotal role, Ardo combines strategic oversight with hands-on involvement, ensuring that his team not only meets but exceeds client expectations in a rapidly evolving technology landscape. His expertise in tools such as NinjaOne RMM and ManageEngine's Endpoint Central enables him to implement robust managed services solutions that enhance operational efficiency and security for clients.
Ardo is currently spearheading key projects that focus on the integration of Software as a Service (SaaS) solutions, optimizing service delivery models, and enhancing client engagement through innovative technology. His adeptness in utilizing platforms like Confluence and Jira allows for streamlined project management and collaboration across diverse teams, ensuring that projects are executed on time and within budget.
With a proven track record in negotiation and account management, Ardo excels at building strong relationships with clients, understanding their unique needs, and delivering tailored solutions that drive satisfaction and loyalty. His superior troubleshooting skills and ability to manage multiple projects simultaneously make him a dependable leader in the fast-paced world of managed services. As a flexible and proactive self-starter, Ardo is committed to continuous learning and adaptation, positioning ZehnTek at the forefront of industry advancements and client success.