As the Director of Sourcing and Procurement Managed Services at USAA, Anthony Dangelo plays a pivotal role in shaping the organization’s approach to third-party services and contracts, ensuring alignment with USAA's mission to deliver competitive financial products and services to its members, particularly within the...
As the Director of Sourcing and Procurement Managed Services at USAA, Anthony Dangelo plays a pivotal role in shaping the organization’s approach to third-party services and contracts, ensuring alignment with USAA's mission to deliver competitive financial products and services to its members, particularly within the military community. With a robust portfolio overseeing a managed services labor category exceeding $1 billion annually, Anthony leads a dedicated team that is instrumental in conducting comprehensive business assessments, strategic sourcing, and procurement initiatives.
Under his leadership, the team effectively manages a diverse range of services, including business operations, contact center solutions, and IT managed services, all while adhering to a strategic provider framework that optimizes service delivery and enhances operational efficiency. Anthony’s expertise in supplier relationship management and contingency contracting enables him to cultivate strong partnerships with key service providers, ensuring that USAA can leverage the best resources available to support its mission.
His background in military operations and leadership, combined with a keen analytical mindset, allows him to navigate complex procurement landscapes and implement innovative business modeling strategies. By focusing on optimizing the global managed services labor category, Anthony not only drives cost efficiencies but also enhances the overall quality of services provided to USAA’s membership. His commitment to excellence and strategic foresight positions him as a key contributor to USAA's ongoing success in delivering unparalleled financial security to its members.
