Anthony Dalessandro is a seasoned operations management strategist currently serving as the General Manager at Roto-Rooter Plumbing and Drain Service. With a robust track record of driving multimillion-dollar profitability objectives across world-class organizations, Anthony brings a wealth of expertise to his role. He oversees daily...
Anthony Dalessandro is a seasoned operations management strategist currently serving as the General Manager at Roto-Rooter Plumbing and Drain Service. With a robust track record of driving multimillion-dollar profitability objectives across world-class organizations, Anthony brings a wealth of expertise to his role. He oversees daily operations for three branch locations in New York—Westchester, Farmingdale, and New York City—managing a dedicated team of 135 professionals. His full P&L accountability ensures that he is not only focused on operational efficiency but also on strategic initiatives that stimulate revenue growth.
At Roto-Rooter, Anthony is instrumental in conducting in-depth analyses to identify performance improvement opportunities. His ability to develop and implement tailored solutions has led to significant enhancements in service delivery and customer satisfaction. By creating and enforcing standard operating procedures, he ensures that the branches operate smoothly and consistently, aligning with the company's high standards of service excellence.
Anthony's leadership style is characterized by his commitment to mentoring and coaching his team, cultivating a culture of continuous improvement and professional development. His effective relationship-building skills enable him to manage clients across a diverse range of sectors, ensuring that their needs are met with precision and care. With a keen eye for budgeting and inventory management, Anthony is adept at allocating financial and personnel resources to maximize operational efficiency. His decisive problem-solving capabilities further enhance his effectiveness, making him a pivotal figure in Roto-Rooter’s ongoing success in the plumbing and drain service industry.
